Once concierge is in your blood, it's in there for life. In the 1990's I had my first taste of concierge at The InterContinental Hotel Sydney and ever since I've loved the networking and collaboration behind the magic of making anything and everything possible.

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What's the most crazy things you've been asked for is a very common question when people talk to a concierge, and while most have stories of Luxury watch purchases, Taylor Swift private box tickets, arranging engagements or being serenaded on the opera house steps. For me, the most special moments are the little things that mean the most to an individual client